Reference

Your Privacy Policy in Plain Words

When you open an account on 7v12, this Privacy Policy explains the account data, device signals, cookie choices and payment records we collect while you browse Roulette, Safari…

Account data scopeCookie choicesUPI privacyRequest channels
7v12 Your Privacy Policy in Plain Words
CONTACT PATHS

Privacy Help When You Need Changes

For privacy questions, we keep contact paths inside the account area and through email so your request can be matched with your profile without exposing private…

Account chat Use account chat after login for privacy questions tied to a live wallet, cookie…
Privacy email Send privacy requests to the email shown in your account footer if you cannot…
Access concern If you suspect someone else accessed your account, ask us to pause privacy-sensitive changes…
PRIVACY CONTROLS

Controls Behind Your Account Privacy

Privacy work sits inside the same account flow you use for the lobby, wallet and support, so our team can connect a request to the right records without exposing extra data.

Account data

We collect the details needed to create and protect your account, such as name, mobile number, email, login records and verification status. Extra identity proof is requested only when account checks or law require it.

Payment records

UPI, Paytm, PhonePe and Google Pay records are stored as transaction references, amounts, time stamps and status codes. We do not ask for wallet PINs, and support will never request them in chat.

Cookie controls

Cookies help keep you signed in, remember language choices and flag unusual device patterns. You can manage browser cookies, but turning them off may affect login, wallet screens or game-session continuity.

Access safety

We use session checks, device fingerprints, password controls and internal access roles to reduce account misuse. Staff access to personal data is limited by task, and sensitive changes are logged.

Retention rules

We keep records only for account operation, dispute handling, legal duties and fraud prevention. When a record is no longer needed, we delete it, anonymise it or restrict it according to our retention schedule.

Data requests

You can ask for access, correction, export or deletion of eligible personal data. We may need to verify your identity first, and some records must be kept where law or disputes require it.

Privacy Questions Before You Start

These answers explain common privacy requests before you create an account or while you use the wallet and lobby. They focus on what data is collected, why it is used and how you can contact us for changes. If your question involves state rules or eligibility, our answer will depend on local law and access will be available where local law permits.

It covers account details, contact data, identity checks, login records, device signals, cookies, payment references and support messages. It also explains limited sharing with partners that help run payments, security checks and customer help.

Wallet data helps us confirm deposits, process withdrawals, match failed transfers and handle disputes. We keep transaction references, amounts, time stamps and status, but we do not collect your UPI PIN or wallet password.

Yes. Send the correction request through account chat or the privacy email shown in your account area. We may ask for identity proof before changing contact details, payment records or verification data.

Retention depends on the type of record and the legal reason for keeping it. Some data is needed during account use, while payment, dispute and verification records may stay longer where law requires.

Cookies are used for login, session safety, preference settings and fraud checks. Some analytics may measure page use, but we aim to limit collection to what helps operate the account and privacy controls.

Only staff or service partners with a clear task can access personal data. That may include support, payments, security or policy checks, and access is logged when sensitive records are handled.

Use account chat when you can log in, or send an email from your registered address. We will verify you, explain which records qualify, and tell you if law requires us to keep some data.